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Blue Shield of California leaked health data of 4.7 million members to Google. Blue Shield of California disclosed it suffered a data breach after exposing protected health information of 4.7 million members to Google's analytics and advertisement platforms. The nonprofit health plan, which serves nearly 6 million members across California, published a data breach notification on its website stating that member data was exposed between April 2021 and January 2024. Today, the United States Department of Health and Human Services breach portal was updated to state that the leak exposed 4.7 million members' protected health data. According to the notice, the exposure was caused by a misconfiguration of Google Analytics on certain Blue Shield sites. This resulted in the sensitive data potentially being shared with Google advertising platforms and advertisers. "On February 11, 2025, Blue Shield discovered that, between April 2021 and January 2024, Google Analytics was configured in a way that allowed certain member data to be shared with Google's advertising product, Google Ads, that likely included protected health information," reads the notice. "Google may have used this data to conduct focused ad campaigns back to those individual members." The data types exposed as a result of the misconfiguration include: Blue Shield noted that other personal information, such as Social Security numbers, driver's license numbers, banking, and credit card information, were not exposed as a result of this incident. Still, it is recommended that members stay vigilant and closely monitor their account statements and credit reports to identify unauthorized/suspicious activity. The organization has not offered identity theft protection services, and it's unclear whether individual notices will be sent to impacted members in the future. This is the second large-scale IT incident disclosed by Blue Shield of California in under a year. Last year, nearly one million health plan members had their data stolen by BlackSuit ransomware actors who breached the organization's software solutions provider, Connexure (formerly Young Consulting).

Daily Brief Summary

DATA BREACH // 4.7 Million Members' Health Data Exposed by Blue Shield of California

Blue Shield of California experienced a data breach, impacting 4.7 million members.

The breach exposed protected health information to Google’s analytics and advertisement platforms due to a misconfiguration in Google Analytics.

Sensitive data was potentially used by Google for targeted advertising campaigns.

The exposure occurred over nearly three years, from April 2021 to January 2024.

Key personal data such as Social Security numbers and financial information were not compromised.

Members are advised to monitor their accounts closely for any signs of unauthorized activity.

Blue Shield has not committed to offering identity theft protection services following the incident.

This breach follows another significant data incident involving Blue Shield and ransomware actors last year.