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Scrape Timestamp (UTC): 2025-07-08 13:33:13.892

Source: https://www.theregister.com/2025/07/08/suse_sovereign_support/

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SUSE launching region-locked support for the sovereignty-conscious. Move targets European orgs wary of cross-border data exposure. Linux veteran SUSE has unveiled a new support package aimed at customers concerned about data sovereignty. Called "SUSE Sovereign Premium Support," the service geo-pins support to a given region rather than adopting the traditional follow-the-sun model, where support comes from whatever region is online. The latter approach could break sovereignty regulations or policies, as it might involve transferring data out of a region. Ensuring that support is available from a specific region is therefore crucial, particularly for European customers. SUSE CEO Dirk-Peter van Leeuwen told The Register: "Digital sovereignty has become a really hot topic in the last half year, and specifically in Europe, where companies feel an increasing need to get things done in-house, in-country, or in-region within Europe, with less dependency on non-European vendors and supply chains and people." Under Trump 2.0, Europe's dependence on US clouds back under the spotlight "In Europe," he said, "there is a certain amount of local sourcing required, and people want sourcing to be done from local European companies." The tech giants are taking concerns about sovereignty seriously. Earlier this year, AWS announced the formation of an European cloud unit that would be locally run and controlled from the end of 2025. Microsoft has also acknowledged sovereignty with its EU Data Boundary and pledges of privacy safeguards. SUSE is European-headquartered and therefore in a relatively favorable position with regard to specific European concerns about sovereignty. It does not, however, provide hosting services. "We don't have the infrastructure," explained Van Leeuwen, "and we don't want to invest in that infrastructure." "We remain independent, and we can be used by all the different parties and all the different voices." While SUSE sees a demand for a sovereign support service, and some customers have already taken up the option (Van Leeuwen told us the extra cost was approximately 15 percent), is the company seeing a trend of workloads being migrated as concerns over sovereignty continue to mount? "I don't really see it happening," said Van Leeuwen. "I don't see so much of a shift; I see an increase in investments. "I see an increase in really bringing things into the region. That doesn't necessarily mean that I see them taking it away from existing hyperscalers, plus the hyperscalers are jumping on this as well by offering their local support. "I do see that there is a massive interest in new developments, in new technology that will need to be built and supported within the region." The trend toward sovereignty, according to Van Leeuwen, is not going away anytime soon. "There's a tremendous opportunity," he said. "Nobody is waking up tomorrow and saying, 'OK, we're not doing it anymore.' This is happening. This has been started."

Daily Brief Summary

MISCELLANEOUS // SUSE Introduces Sovereign Premium Support for Data Sovereignty

SUSE has launched "SUSE Sovereign Premium Support," targeting European organizations concerned about data sovereignty.

This service ensures that support is strictly provided within a specific region, complying with local data sovereignty laws and reducing dependence on non-European entities.

The traditional follow-the-sun support model is avoided to prevent data transfers that could violate regional data sovereignty regulations.

SUSE's initiative reflects a broader trend where companies, including tech giants like AWS and Microsoft, are actively addressing European data sovereignty concerns through local solutions.

CEO Dirk-Peter van Leeuwen highlighted a significant interest in developing technology that can be built and supported within Europe, though he noted minimal migration away from major hyperscalers.

The move by SUSE is seen as a response to the increasing demand for digital autonomy in Europe, especially in light of evolving geopolitical climates and local regulatory demands.

The additional cost for the sovereign support service is around 15%, which some customers are willing to pay to ensure compliance and maintain data within controlled regions.