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Scrape Timestamp (UTC): 2024-04-29 18:24:42.050

Source: https://www.theregister.com/2024/04/29/canada_london_drugs/

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London Drugs closes all of its pharmacies following 'cybersecurity incident'. Canadian stores shuttered 'until further notice'. Canadian pharmacy chain London Drugs has closed all of its stores until further notice following a "cybersecurity incident." On Sunday, the British Columbia-based giant with more than 80 outlets said an "operational issue" forced the closure of its locations across British Columbia, Alberta, Saskatchewan, and Manitoba. "Pharmacists are standing by to support with urgent pharmacy needs," according to a social media post. "We advise customers to phone their local store's pharmacy to make arrangements." A London Drugs spokesperson told The Register a "cybersecurity incident," discovered on Sunday, was behind the store closures. They declined to answer specific questions about the break-in - including if ransomware was deployed - and issued the following statement: Out of an abundance of caution, London Drugs stores across Western Canada remain temporarily closed until further notice following the discovery that it was the victim of a cybersecurity incident on April 28, 2024. Upon discovering the incident, London Drugs immediately undertook countermeasures to protect its network and data, including retaining leading third-party cybersecurity experts to assist with containment, remediation and to conduct a forensic investigation.  At this time, we have no reason to believe that customer or employee data has been impacted. Pharmacists continue to stand by to support any customers with urgent pharmacy needs. We advise customers to phone their local store's pharmacy to make arrangements.  We apologize for any inconvenience caused and we want to assure you that this incident is the utmost priority for us at London Drugs. While there is no indication who or what caused incident, or if ransomware was involved, the disruption echoes the earlier Change Healthcare ransomware infection in the US that also impacted pharmacies' ability to fill prescriptions and check patients' eligibility for medications.  And it comes as criminals increasingly target healthcare organizations and their suppliers with extortion and other cybercrimes.  In October, five southern Ontario hospitals shut down their IT systems and canceled patient appointments following a cyberattack against the hospitals' service provider TransForm. TransForm is a nonprofit founded by the Ontario hospitals: Windsor Regional Hospital, Erie Shores HealthCare, Hôtel-Dieu Grace Healthcare, Bluewater Health, and the Chatham-Kent Health Alliance. It manages their IT, supply chain, and accounts payable services, and transmits one million patient-related messages each day. Ransomware crew Daixin Team took responsibility for the intrusion, and claimed to have stolen millions of patients' records that were later leaked online, after hospital officials refused to pay the gang's ransom demands.

Daily Brief Summary

CYBERCRIME // London Drugs Shutters Pharmacies Due to Cybersecurity Incident

Canadian pharmacy chain London Drugs has temporarily closed all its locations across four provinces due to a cybersecurity incident identified on April 28, 2024.

The incident prompted immediate network and data protection measures, including the engagement of third-party cybersecurity experts for containment and forensic analysis.

The company, operating over 80 stores in British Columbia, Alberta, Saskatchewan, and Manitoba, has not disclosed specifics about the nature of the cyberattack, such as whether ransomware was involved.

While there is currently no evidence suggesting that customer or employee data has been compromised, the investigation is ongoing.

Pharmacists are available to assist with urgent needs despite store closures; customers must contact pharmacy departments directly.

This cybersecurity incident at London Drugs resembles recent cyberattacks on healthcare and pharmaceutical providers globally, highlighting a trend of increasing focus on these sectors by cybercriminals.

Comparatively, the recent cyberattack on TransForm, impacting several hospitals in Ontario, was confirmed as a ransomware attack by the Daixin Team, who also claimed responsibility for data theft.

London Drugs has apologized for any disruptions caused and prioritized resolving the incident swiftly to resume normal operations.