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Bouygues Telecom confirms data breach impacting 6.4 million customers. Bouygues Telecom warns it suffered a data breach after the personal information of 6.4 million customers was exposed in a cyberattack. The company is one of the largest telecommunication service providers in France, offering mobile, internet, and IPTV services. Bouygues Telecom has 14.5 million mobile subscribers, 9,000 employees, and an annual revenue of €56.8 billion ($66B). Bouygues Telecom confirmed in a FAQ and a press statement that the attack occurred last Sunday, August 4, 2025. Although Bouygues Telecom says that there has been no impact observed on customer services or networks, the personal data of 6.4 million customers was compromised. "Bouygues Telecom was the victim of a cyberattack that allowed unauthorized access to certain personal data from 6.4 million customer account," reads the translated press statement. "The situation was resolved as quickly as possible by Bouygues Telecom's technical teams, and all necessary additional measures have been implemented." A previous statement says that internal investigations confirmed that the attack was orchestrated by a 'known cybercriminal group' that targeted 'specific internal resources.' The firm informed the French National Cybersecurity Agency (ANSSI) and the CNIL (French data protection authority) accordingly, noting that the perpetrator could face up to 5 years of imprisonment and a €150,000 fine for this attack. According to the FAQ, the following customer information was stolen: Importantly, the company said that no credit card numbers or Bouygues Telecom account passwords were compromised. The company has now blocked the attacker's access to its network, increased monitoring, and implemented additional security measures. Customers are being informed of the breach directly via SMS and email, but the situation has exposed them to fraud and phishing risks. Bouygues Telecom urges its customers not to give away sensitive information like their login credentials to people calling them and mentioning their name and account number to gain their trust. Although the leaked IBANs are not enough for initial transfers, impacted individuals are still advised to regularly check their debits and contact their bank immediately if they notice suspicious activity. Just last week, another French telecommunications giant, Orange, disclosed a similar network breach that occurred on July 25, 2025. Investigations to determine whether customer data was stolen are still ongoing, and the company has not published an update on this. These incidents targeting European telecom providers echo similar attacks against U.S.-based telcos, attributed to Chinese cyber-espionage agents of the Salt Typhoon hacking group. BleepingComputer contacted Bouygues Teleco with questions about the attack and will update the story if we receive a response. Red Report 2025: Analyzing the Top ATT&CK Techniques Used by 93% of Malware Malware targeting password stores surged 3X as attackers executed stealthy Perfect Heist scenarios, infiltrating and exploiting critical systems. Discover the top 10 MITRE ATT&CK techniques behind 93% of attacks and how to defend against them.

Daily Brief Summary

DATA BREACH // Bouygues Telecom Data Breach Exposes 6.4 Million Customer Records

Bouygues Telecom, a major French telecom provider, experienced a data breach affecting 6.4 million customers, exposing personal information but not credit card details or account passwords.

The breach was executed by a known cybercriminal group targeting specific internal resources; the company has since blocked access and enhanced security measures.

The incident occurred on August 4, 2025, with Bouygues Telecom swiftly resolving the situation and notifying relevant French authorities, including ANSSI and CNIL.

Impacted customers are at increased risk of fraud and phishing; they are advised to remain vigilant against unsolicited requests for sensitive information.

Bouygues Telecom is proactively informing affected customers via SMS and email, urging them to monitor bank accounts for suspicious activities.

This breach follows a similar incident at Orange, another French telecom provider, indicating a potential trend of targeted attacks on European telecoms.

The breach reflects broader cybersecurity threats faced by telecom companies globally, with parallels drawn to attacks by Chinese cyber-espionage groups.