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Scrape Timestamp (UTC): 2024-07-26 00:40:08.415
Source: https://www.theregister.com/2024/07/26/crowdstrike_insurance_money/
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CrowdStrike update blunder may cost world billions – and insurance ain't covering it all. We offer this formula instead: RND(100.0)*(10^9). The cost of CrowdStrike's apocalyptic Falcon update that brought down millions of Windows computers last week may be in the billions of dollars, and insurance isn't covering most of that. That's according to cloud monitoring and insurance biz Parametrix, which this week claimed that US Fortune 500 companies – of which around a fourth were impacted – took a $5.4 billion hit from CrowdStrike's broken channel file. This doesn't include losses for Microsoft; Redmond was excluded from the calculations because "they were a key player in the event." (With a total $18 trillion annual revenue, the Fortune 500 can probably afford it.) Parametrix says insurance might only pay out about $540 million to $1.1 billion of that hit for the Fortune 500, or between 10 and 20 percent. That's apparently "due to many companies' large risk retentions, and to low policy limits relative to the potential outage loss," according to the report. Some industries in the Fortune 500 escaped mostly unscathed. Manufacturing, transportation (excluding airlines), and finance only experienced some tens of millions in losses total each, it's estimated, which is bad but not nearly as bad as other sectors. Retail and IT ate half a billion each total, airlines lost $860 million, and an estimated over three billion dollars was destroyed between the banking and healthcare sectors. On a per-company basis, however, Y2K24 was by far the most expensive for airlines, which on average each lost $143 million, followed by the tech industry at $113 million each on average. According to Parametrix. Pinch of salt? Outside the Fortune 500, cyber-analysis firm CyberCube reckoned the outage resulted in $15 billion worth of losses globally. Not bad for a single update. The figures from CyberCube are even more dismal, saying insurance will only cover about three to ten percent of losses given the smaller companies involved. Thankfully, CrowdStrike is working hard to make it up to its teammates and partners that sell the software and provide support for it to customers. These folks were generously offered $10 gift codes for Uber Eats, which should help pay for maybe half of someone's lunch, some of which were promptly denied due to Uber suspecting the high rate of redemption was an indication of fraud. When asked about these Uber Eats gift cards, CrowdStrike told The Register they were for "teammates and partners" only, and not for customers. Finally, the CEO of CrowdStrike George Kurtz claimed today 97 percent of Windows systems that crashed last week from the bad update are now back online.
Daily Brief Summary
CrowdStrike's recent software update resulted in a shutdown of millions of Windows computers, with projected global financial losses possibly reaching billions.
US Fortune 500 companies were significantly impacted, sustaining an estimated $5.4 billion in financial damage. Microsoft, a key player, was not included in this loss assessment.
Insurance payouts for these losses are expected to cover only 10% to 20% for Fortune 500 companies, due to high risk retentions and low policy limits.
Specific sectors like retail and IT lost around $500 million each, while airlines and the banking and healthcare sectors faced the highest losses, with airlines alone losing approximately $860 million.
The effects varied by company size and industry, with CyberCube estimating a $15 billion loss worldwide, and noting that smaller companies might receive even less insurance compensation, about 3% to 10%.
Despite the financial impact, CrowdStrike is attempting to mitigate the situation with actions like offering $10 Uber Eats gift codes to partners and support teams, though this gesture faced issues with redemption flagged as potential fraud.
As of the latest update from CrowdStrike's CEO, 97% of the affected Windows systems have been restored to functionality.