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Scrape Timestamp (UTC): 2024-09-12 15:21:18.723
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Transport for London confirms customer data stolen in cyberattack. Transport for London (TfL) has determined that the cyberattack on September 1 impacts customer data, including names, contact details, email addresses, and home addresses. The urban transportation agency had informed the public on September 2 about an ongoing cybersecurity incident, assuring customers that at the time there was no evidence of data being compromised. Last Friday, TfL staff was still facing system outages and disruptions, including the inability to respond to customer requests submitted via online forms, issue refunds for journeys paid with contactless methods, and more. A new update on the TfL incident page explains that although the impact on its operations has remained minimal throughout this time, internal investigation uncovered that customer data has been compromised. "Although there has been very little impact on our customers so far, the situation is evolving, and our investigations have identified that certain customer data has been accessed," reads the status page. "This includes some customer names and contact details, including email addresses and home addresses where provided." Additionally, the agency discovered that the hackers may have accessed some Oyster card refund data and bank account number and sort codes for approximately 5,000 customers. BleepingComputer can confirm that affected customers are receiving personalized notifications informing them of the data breach, so people should check their email to learn if they are among those impacted. TfL says there are still mitigation measures in place to help protect data and systems until the remediation efforts are concluded, which means that some services remain unavailable. Things that customers should be aware of: At the time of writing, no ransomware gang has claimed the cyberattack at TfL.
Daily Brief Summary
Transport for London (TfL) confirmed a cyberattack on September 1 has compromised customer data.
Data stolen includes names, contact details, email and home addresses of TfL customers.
Initial reports suggested no data was compromised, but further investigation revealed the breach.
Operational disruptions persist at TfL, affecting customer services and online functionalities.
Hackers also possibly accessed Oyster card refund data and banking information for about 5,000 customers.
Affected individuals are being notified through personalized emails to check for potential impacts.
TfL is continuing remediation efforts with enhanced data protection measures still in place.
As of the latest updates, no specific ransomware group has claimed responsibility for the attack.